Returning an unwanted item?
We hope you love what you've ordered, but if you're not 100% satisfied with any item, we've made our returns FREE and simple:
You can return any item within 14 days, including sale items or items purchased with promotional discounts. (Your 14 days start from the date on your receipt, or from the date when you received/collected any items you bought online).
Items must be unworn and in their original condition.
Items must be returned with a valid dispatch note (online purchases) or a valid receipt/proof of purchase (in-store purchases).
All refunds will be issued to the original method of payment and in the original tender currency (unless otherwise stated).
Please note: We are unable to accept any items that have been returned outside of the time period above, or that are worn or in an unsellable condition. Any items returned outside of this timeframe will be returned to you.
Please return your products to us as explained here. All UK and Ireland returns are free, but you will have to pay the cost of returning your order from other countries. You should keep evidence of having given your cancellation notice, as well as any returns receipt or proof of postage.
To return your unwanted item(s) simply visit us at RETURN FORM
Enter your order number and the email address you used when you purchased
Complete the online return form!